Client/Customer Support Assistant Customer Service & Call Center - Maineville, OH at Geebo

Client/Customer Support Assistant

We are seeking two Customer Support Assistant's to join our team! You will be responsible for helping customers by providing product and service information.
Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives.
We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills.
Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.
Responsibilities:
Provide information about the products and services Troubleshoot and resolve event issues and concerns Provide customer support and handling customer inquiries Document and update customer records based on interactions Generating quotes, processing payments & reporting claims Provide customer support and handling customer inquiries Develop and maintain a knowledge base of the evolving product and services offerings Conducting policy reviews and providing details on updates Providing excellent client service Relationship building with new and existing clients Requirements:
Excellent Communication/interpersonal skills Confident, self-starter who works well independently Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Good organizational skills Must have ability to multitask email protected Apply if you have the following
Experience:
entry level sales, customer service, manager, marketing, sales, hospitality, management,business development, business,advertising, human resources, outside sales, customer service, full-time, salesman, communications, training, communications, sales and marketing, sales marketing, market research, sales and marketing, sales management, management, sales manager, business development Recommended Skills Claim Processing Communication Confident And Emotionally Stable Coordinating Customer Service Interpersonal Skills Estimated Salary: $20 to $28 per hour based on qualifications.

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